Working with the Healthcare Industry
PatientPulse has been developed in conjunction with some of the most progressive NHS and Private healthcare providers.
Greenbrook Healthcare
Greenbrook Healthcare is a provider of high quality NHS services. Building on an established base of General Practice expertise, Greenbrook is raising standards in care by offering patients and Primary Care Trusts (PCTs) services which are more accessible, efficient and consistent.
Read more about how Greenbrook is using Patient Pulse across its six NHS GP practices for Hounslow and Surrey PCTs to improve the level of service to patients by continously monitoring and comparing patient satisfaction.
HMS Raleigh
HMS Raleigh’s medical centre provides emergency, primary, occupational and preventative health care to all Royal Navy Service personnel based at the Torpoint facility in Cornwall.
The medical centre was the first in the Royal Navy to launch a Patient Participation Group that is recognised by the National Association for Patient Participation. As part of their pioneering commitment to patient satisfaction, HMS Raleigh’s medical centre have deployed PatientPulse to monitor the view of patients and to generate ideas for improvement through online and SMS channels.
Harley Street Hair Clinic
The Harley Street Hair Clinic is a pioneer in Follicular Transfer and was the first hair loss clinic in the UK to offer the cutting edge treatment. The clinic has again chosen to pioneer new technology by choosing PatientPulse to provide a 360 degree view of patient satisfaction.
Patients are surveyed at three strategic points during the treatment cycle; pre-treatment, post-treatment and follow-up, to provide the fullest possible picture for clinic management. The surveys are completely automated to eliminate administration and analysis is available 24/7 using the PatientPulse online dashboard.
