Blog

We’ve just upgraded the dashboard overview screen to give a more useful snapshot of patient satisfaction.

The report is designed to provide a monthly overview and will convey essential information for your practice management meetings.
The top of the screen displays a colour coded performance chart for the current month, broken down by category. Problem areas clearly show in red, while areas where you are performing well show in green. Click through from the area title to explore and export the underlying data.

To help identify trends, we have included an at-a-glance monthly overview for the past 12 months.

Below the summary chart you will find recent comments grouped into Negative, Neutral and Positive categories. These comments should help provide context to the headline numbers and clearly show the most important aspects of the clinic operation as seen by the patients. The full question data, including comments, can be viewed and exported from the Individual Surveys screen.